Kizzz
01/07/2026, 5:22 PMVapi Support Bot
01/07/2026, 5:24 PMCall.artifact.performanceMetrics fields, especially turnLatencies and turnLatencyAverage, to see if a specific conversation turn or component (model, voice, transcriber, endpointing) is responsible for the delay:
json
{
"turnLatencies": [
{
"modelLatency": ...,
"voiceLatency": ...,
"transcriberLatency": ...,
"endpointingLatency": ...,
"turnLatency": ...
}
]
}
Focus on any outlier values after the summary event to identify the bottleneck. According to the August 9, 2025 changelog, these metrics are designed to help you debug such issues with greater detail (see documentation).
Source:
- [Changelog: August 9, 2025 Call Metrics & Artifact Improvements](https://docs.vapi.ai/changelog/2025/8/9)Chiranjeet Mishra
01/08/2026, 4:33 PMVapi Support Bot
01/09/2026, 4:07 PM