Hey — this is very doable and you’re right, prompt-only + outbound campaigns will hit limits fast. You can connect VAPI to Shopify via webhooks/Admin API to securely fetch order + fulfillment status after order number + email verification in real time. For outbound, an LLM-driven call flow with event-based triggers (wrong address, chargebacks, failed delivery, etc.) is far more efficient and personalized than static campaigns. I’ve built similar inbound + outbound VAPI setups with auth, fallbacks, and CRM sync. Quick question: are you already using Shopify webhooks, or would this be a fresh integration from scratch? @eagle123123