My transcriber very often in the logs is not understanding people with unique names. I had a guy named Fitzgerald and in the transcriber when gatekeeper asked if i wanted Fitzgerald the transcriber put "foot sterile". My question is, can i put {{first_name}} as a keyterm in my transcriber and would it read the variable term as whatever the first name of the person im calling is? https://cdn.discordapp.com/attachments/1459218357474820178/1459218357944586260/ffrrr.png?ex=697ade3f&is=69798cbf&hm=241d03fcfdea792c558ccd108fc67f860d730d59665d586289c39c144accff7e&

Hi Colehaa, Vapi does support keyword boosting via transcriber.keywords / transcriber.keyterm. Please refer to: https://docs.vapi.ai/customization/custom-keywords. Dynamic variables like {{first_name}} are meant for prompts/messages, but they aren’t expanded inside the transcriber’s keyword arrays. So {{first_name}} would be sent as the literal text, not substituted. Thanks, Shaunak