Billing issue
# support
m
We conducted a 48 second test call we have a cost of $4,596. Seems to be a bug and cannot continue with testing. #1211483291191083018 https://cdn.discordapp.com/attachments/1459568379676328078/1459568379982647527/IMG_7525.png?ex=698b4d7b&is=6989fbfb&hm=30b5c24f5d2bb3023566f14da372f162402f926f4c2682fa440e4b6bbbfb2066&
c
Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team
Please share the call ID in which this happened.