I was using azure transcriber for arabic lebanon, it was working fine. Now out of nowhere, i called the assistant and he was not answering my questions. He is just saying the first sentence and that’s itC complete silence no matter what i say. I checked the call logs, i can hear the recording and everything i said, but the transcription was empty, nothing was written in the transcript.

Hi jimmy,thanks for reaching out. Please provide the Call ID and a timestamp from the failing call so I can look up logs.

Hi, thank you for your reply. However i got it solved . Thanks again

Glad to hear that. I’ll go ahead and close this ticket for now. If you run into anything else or have more questions, feel free to reach out anytime. Thanks!