If I remember correctly, the web widget used to allow you to choose whether you wanted to chat with the bot or use voice to interact. Now I can only choose either voice or chat! Is there a way to configure the web widget to allow the user to choose whether they want to type a message or speak a message to the bot?

Hi It’sKris, The Vapi Web Widget only supports a single mode per widget instance: either

mode="chat"

or

mode="voice"

. There’s no built-in hybrid mode that lets users switch between typing and speaking in the same widget session. Please refer to: https://docs.vapi.ai/chat/web-widget Thanks!