need help on ghl tools
# support
r
Hi Vapi Support Team, We are currently experiencing inconsistent behavior with the GoHighLevel (GHL) tools when used through Vapi. The tools are not functioning as expected during live calls, which is impacting our appointment booking and contact-handling workflows. Below are the relevant details for your investigation: Affected Tool IDs: c9789c1e-20e7-4d74-9df4-6635a7ea7143 372399a3-317d-48f9-a4ba-3afe3662220a 9f125c9b-a630-4d75-b66e-2bcf63fc4ccc f5b921bc-3408-4dae-a735-d173714f775a Call Log ID: 019bb951-818e-7886-a55a-56e0424b91a0 Call Link: https://dashboard.vapi.ai/calls/019bb951-818e-7886-a55a-56e0424b91a0 @Vapi Support Bot @Vapi
c
Hi there, Thanks for sharing the details and call references. Our team has identified the root cause of the GoHighLevel MCP-related issue. We’re currently testing the fix internally and completing a final review before release. We’ll provide you with an update as soon as we have confirmation from the engineering team on next steps and rollout timing. Thanks for your patience, and we’ll be in touch shortly. Best regards, Vapi Support
t
Any update on this? Should it be ready to go soon? We have a lot of angry clients because of this.
c
The current estimation is for this to be done by Q1 this year.
t
is there any progress or update on this? We’re fully into quarter one. Is it actually going to be fixed or is it just kind of something that’s gonna linger forever? I’m not trying to be antagonistic but I definitely need a solution and I want it to be a vapi, but if it can’t be then that is what it is
c
Hi, we're still working on it. In the meantime, we recommend using automation tools like n8n.