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my ai isnt making calls it has been stuck for 3 days it left this message Your organization rgeuel@gmail.com's Org (12dd394e-2665-4c03-a086-85a958334022)'s wallet has just hit its concurrency limit. You'll have to wait for your calls in progress to end before starting more calls. To increase your concurrency limit, purchase more reserved concurrency call lines through the Billing page on your dashboard: is any calls in the que while i'm making calls through google sheets can you fix
also it says called yes in google sheets but there is never no ring or transcript
hello
c
Hi richardson, We are looking into the issue. Will update you as soon as possible. Regards, Vapi Support
r
I have 10 concurrency limit It may need to be reset
c
Hi there, I have reset the concurrency counter for you, if the issue persists please feel free to reach out again. Regards Vapi Support
r
i just tried it it still persist
im not sure whats the problem
is vapi down
I havent heard from you in a hour should I myself start working on it
My org has executions stuck in “running” state. I cannot stop or cancel them from the dashboard. These executions are consuming concurrency even after a reset and blocking all outbound calls. Please force-terminate all running executions and unlock concurrency on my org https://cdn.discordapp.com/attachments/1461775966052417621/1461853232166080761/Screenshot_16-1-2026_174120_kiws4u39.rpcld.co.jpeg?ex=696c106a&is=696abeea&hm=b1bc2d703da45e3168fae09b2b3867bea3cec41879b11b081402a511ae711532&
c
Hi there Sir will look into this shortly and revert back. Regards Vapi
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