Problem with vapi sending over data to webhook
# support
t
i have a huge problem and if anyone could help me it would a tremendous help. I have a vapi inbound agent and one of the features it allows is a caller to leave a message and certain info needs to be extracted (name, number, and message) but for some reason the vapi agent just won’t send that information over to a n8n webhook. I have been on this problem for little over a week now any help would be extremely appreciated.
r
Im using vapi i reieved an error message that Your organization rgeuel@gmail.com's Org (12dd394e-2665-4c03-a086-85a958334022)'s wallet has just hit its concurrency limit. You'll have to wait for your calls in progress to end before starting more calls. To increase your concurrency limit, purchase more reserved concurrency call lines through the Billing page on your dashboard: I cant make any calls right now are there any in progress
this has been happening for 3 days so far and my google sheet says called but no ring
c
Hey Tommy, can you share a reference call ID? I'll check what data we're sending. BTW, are you using structured data or structured data? If would be great if you can tell me how you want to receive data, like an end-of-call to n8n webhook.
t
Yeah i was using structured data to retrieve the desired information but when the n8n webhook fires the structure output from vapi is nowhere to be found
c
please share a call ID, i'll check it.
e
I can fix this for you, share screenshots of your n8n trigger, and you vapi tool configuration
k
Was this ever resolved? I am having the same issue but in Airtable. I tried API and Webhook route and although the structured output is setup correctly in VAPI - logs show it still doesn't detect it (or doesn't send it) through API or webhook.
c
Hey Kim, Please share a call ID where this issue is occurring. You’ll need to listen to the end-of-call report for this to work. I’ll check the logs on my end. It would also be helpful if you could let me know which process you’re currently implementing.
k
Thank you, I resolved it by not using structured outputs. I send the end-of-call-report to my xAI AI and Grok summarizes and writes to Airtable in the exact format I want.
c
That's great!