I know is the 4th day that the google's service is down, and since I am using a QUERY tool that runs on the gemini search model, I beg you to offer me a fully detailed solution to this problem, and the estimated time fix for this issue. Thank you! URGENT

Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team

I can't seem to find any record of this being an issue on Google's end. https://status.cloud.google.com/products/sdXM79fz1FS6ekNpu37K/history. Can you provide that ticket so we can track it there? Can you expand on whether this is a service degradation or a rate limit issue? how does this get resolved asap? Our customers are getting brunt of this...

Hi, This issue is related to Vertex Gemini API throttling/service degradation that we’re seeing on our side. In some cases, these provider‑side or regional capacity issues aren’t fully reflected on Google’s public status page, even though they are actively impacting API traffic. We’ve shared a screenshot from Google’s incident view confirming intermittent throttling. You can track our updates here: https://status.vapi.ai/incident/809181 https://cdn.discordapp.com/attachments/1464582674659152056/1465205662702112828/image_27.png?ex=6978429c&is=6976f11c&hm=89acdd0e2efb3ec0bd65508c291c3293733d61993211a36fe89f2ac4c9a97f6e&