Hi Team, I am a paid user with a dedicated Phone Number. My Org ID: f6805749-00a3-482a-9a46-bed2c8e0d007 I need to make outbound calls to Pakistan (+92) and UAE (+971). Currently getting error: 'Free Vapi numbers do not support international calls' even though I have paid credits ($12+) and a paid number. Please whitelist my account for Global Calling immediately. Production is halted.

Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team

Thank you for your message and details. To help resolve your issue quickly: Can you confirm if your dedicated phone number is a free Vapi number (created directly in the Vapi dashboard) or an imported number from a provider like Twilio, Vonage, or Telnyx? This will help determine the next steps for enabling international calling. Sources: - [Vapi Free Telephony Documentation](https://docs.vapi.ai/free-telephony) - [Vapi Phone Calling Documentation](https://docs.vapi.ai/phone-calling) - [Vapi Outbound Calling Documentation](https://docs.vapi.ai/calls/outbound-calling)

@User Support Bot, I am currently using a Free Vapi Number created in the dashboard. However, I have already added $12+ credits to my account because I want to upgrade to a Paid Vapi Number that supports international calls to Pakistan (+92). I want to use Vapi's own numbers and services only. Please whitelist my organization so I can buy a paid number and start making outbound calls. Org ID: [f6805749-00a3-482a-9a46-bed2c8e0d007]

Hey Shakeel, Vapi currently does not support international call dialing directly. You would need to purchase an external phone number from a service like Twilio for that purpose. The $12 you added are Vapi credits and will be used for in-call usage such as the model, voice, and Vapi fees. The phone number itself is free, and there is no paid version available at the moment.