Hi guys,I am having issues with my vapi agent not ...
# support
m
agent id: f4b102b3-d56d-4bd1-8084-8abda8ddb9b9 call log: 019c49ae-58b0-7cc8-9f8b-74c1917bab71, 019c49ac-4d6a-7331-85ee-4dc0508acec6
v
To resolve your Android call connectivity issue, please report it to Vapi support using the following format:
Copy code
Call ID(s): 019c49ae-58b0-7cc8-9f8b-74c1917bab71, 019c49ac-4d6a-7331-85ee-4dc0508acec6
Agent ID: f4b102b3-d56d-4bd1-8084-8abda8ddb9b9
Issue: Android devices cannot connect, but iPhones work
Expected: Both Android and iPhone should connect successfully
This will help the team investigate your connection logs and resolve the issue efficiently. For more details, see the [Vapi issue reporting guide](https://docs.vapi.ai/issue-reporting). Source: - [Vapi Issue Reporting Guide](https://docs.vapi.ai/issue-reporting)
s
share sc @M3GATRON
j
do you mind me checking it out for you ?