AbhishekShar
02/17/2026, 3:20 PMSubhankar Ghosh
02/17/2026, 8:08 PMAbhishekShar
02/18/2026, 2:55 AMAbhishekShar
02/18/2026, 2:57 AM{
"id": "4550f04c-e5f8-45e8-94ba-70011dcf3020",
"createdAt": "2026-02-17T16:56:02.725Z",
"updatedAt": "2026-02-17T17:01:51.159Z",
"type": "transferCall",
"function": {
"name": "transfer_call_tool",
"description": "Transfer to agent when caller provides name"
},
"messages": [
{
"type": "request-start",
"content": "",
"blocking": true
},
{
"type": "request-failed",
"content": "Sorry, couldn't reach the agent. Would you like them to call you back?",
"endCallAfterSpokenEnabled": false
}
],
"orgId": "6bd56ca5-90e9-402e-a6b2-d780b0f571bb",
"destinations": [
{
"type": "number",
"number": "+1234567890",
"description": "Transfer destination",
"transferPlan": {
"mode": "warm-transfer-experimental",
"message": "I have a caller on the line for you.",
"sipVerb": "refer",
"summaryPlan": {
"enabled": true,
"messages": [
{
"role": "system",
"content": ""
},
{
"role": "user",
"content": ""
}
],
"timeoutSeconds": 5,
"useAssistantLlm": false
},
"fallbackPlan": {
"message": "Sorry, couldn't reach anyone. How else can I help?",
"endCallEnabled": false
}
},
"numberE164CheckEnabled": true
}
]
}Subhankar Ghosh
02/18/2026, 4:13 AMSubhankar Ghosh
02/18/2026, 4:13 AMAbhishekShar
02/18/2026, 5:23 AMAbhishekShar
02/18/2026, 5:24 AMAbhishekShar
02/18/2026, 5:31 AMSubhankar Ghosh
02/18/2026, 5:35 AMAbhishekShar
02/18/2026, 5:39 AMSubhankar Ghosh
02/18/2026, 5:40 AMSubhankar Ghosh
02/18/2026, 5:40 AMChiranjeet Mishra
02/19/2026, 6:49 AM