Duplicated messaging
# support
z
Hey, I am duffering with duplicated messaging notifications. Somehow, after the call ended, sometimes the messaging configuration to my webhook send me duplicated logs, what can be possibly happening?
c
Hi, could you please provide us with the call IDs?
a
Hi @zucchi0657 Most likely your webhook isn’t returning a fast 200 OK after the call ends, so the provider retries the same event which causes duplicate logs. Also check if multiple post-call status callbacks are enabled. You can prevent this by setting your webhook to ignore repeated events using a unique ID (like Call SID), so the same event isn’t processed twice.