Hey, I am duffering with duplicated messaging notifications.
Somehow, after the call ended, sometimes the messaging configuration to my webhook send me duplicated logs, what can be possibly happening?
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Chiranjeet Mishra
02/19/2026, 5:53 AM
Hi, could you please provide us with the call IDs?
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Aliyah
02/19/2026, 10:48 AM
Hi @zucchi0657 Most likely your webhook isn’t returning a fast 200 OK after the call ends, so the provider retries the same event which causes duplicate logs.
Also check if multiple post-call status callbacks are enabled. You can prevent this by setting your webhook to ignore repeated events using a unique ID (like Call SID), so the same event isn’t processed twice.