Ended: Call.in progress.error vapifault worker not...
# support
n
**Call ID's: **019c8aed-4a42-7009-bb9a-88482093bb01, 019c8afa-50c2-7ff1-8221-64bc2c486321, 019c8af4-73ec-7773-ac88-3eccc71caf89, 019c8aeb-0b86-7665-a938-6db78862d0fb **Timestamp: **Starting from 15:00 Europe/Amsterdam Issue: My calls have gotten extreme latency, giving multiple kind of errors but the most common is 'Ended: Call.in progress.error vapifault worker not available'. https://dashboard.vapi.ai/calls/019c8af2-6ab1-777c-83a7-b3c904693a3c https://dashboard.vapi.ai/calls/019c8af2-fc2b-7116-9c74-5d1656a4d32e 019c8aed-4a42-7009-bb9a-88482093bb01 Also, loading times on the dashboard have been way longer for the past weeks. Expected: Response times should be within 1.5s and there sould be no vapi/pipeline errors.
v
To get fast support for the "Call.in progress.error vapifault worker not available" and dashboard latency, please report your issue using this format:
Copy code
Call ID: [paste your Call ID]
Timestamp: [when the issue occurred]
Issue: Extreme latency and 'vapifault worker not available' errors
Expected: Calls should connect quickly without errors
Screen Recording: [attach if possible]
Submit this information to Vapi support as described in the [issue reporting guide](https://docs.vapi.ai/issue-reporting) for targeted investigation and resolution. Source: - [Issue Reporting Guide](https://docs.vapi.ai/issue-reporting)
n
@Vapi Support Bot
v
Thank you for following up and providing the details about your call issues and dashboard latency. I understand how important it is for your calls to connect quickly and reliably, and that experiencing errors like "vapifault worker not available" and increased loading times can be frustrating. Based on the information I have found, your detailed report—including call IDs, timestamps, and a description of the latency and errors—will help ensure that the issue is clearly documented for further investigation. If you have any additional details, such as screen recordings or specific patterns you've noticed, including those can be helpful as well. If there is anything else you would like to share about your experience or if you have further questions, please let me know!
c
Please refer to: [https://status.vapi.ai/incident/833083](https://status.vapi.ai/incident/833083). This should be resolved now.