Hey Vapi team — we’re experiencing one-way audio on inbound calls: the human can sometimes hear the assistant, but the assistant/transcriber hears nothing from the human (no inbound audio). This started today and matches your recent “Daily channel call degradation” symptoms. We’re not sure whether our org is on daily vs weekly (we don’t see that setting in the UI). Can you confirm: if there are any ongoing/recurrent issues affecting media / inbound audio today, and where to check / how to switch our org to the weekly deployment cluster if that’s the recommended mitigation? We can share call IDs + timestamps and whether this is via SIP trunk / inbound number routing.

same here... maybe an issue with vapi at the moment

Hey, To help us investigate the issue you’re seeing, could you please share a few recent call IDs where the issue occurred? That will allow us to review the logs and analyze performance directly.