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Denoising doesn't enable
# support
m
Mehdi
03/02/2026, 9:17 PM
Hey, I click on enable denoising and it doesn't even let me publish the change. I tried making a small change it with it to publish but on refresh, denoising is not toggled
https://cdn.discordapp.com/attachments/1478139160475861145/1478139160882712780/Screenshot_2026-03-02_at_4.16.40_PM.png?ex=69a74fde&is=69a5fe5e&hm=201b0039bb617e4eeb2ace56a8d38d11bf3778c0724ad8eb87a5388794fb95e8&
Mehdi
03/02/2026, 9:17 PM
assistant ID: 493d9a70-5dc3-415a-a114-3d942a939dbf
c
Chiranjeet Mishra
03/03/2026, 11:58 AM
Hi, Based on what you’ve described, this appears to be a UI caching issue. Please try the following: 1. Hard Refresh (recommended first) 2. Clear Browser Cache 3. Try a Different Browser 4. Update via API (if needed): If the issue persists, you can update the setting directly via API:
https://docs.vapi.ai/documentation/assistants/conversation-behavior/background-speech-denoising#denoising-methods
m
Mehdi
03/03/2026, 3:30 PM
I tried hard refresh, cleared browser cache and tried a different browser and nothing worked
c
Chiranjeet Mishra
03/03/2026, 7:03 PM
Hey,
Could you please try this via the API? After completing our investigation, we were unable to identify this as a bug on our end.
m
mathusan
03/04/2026, 6:52 PM
FYI, we're seeing. the same issue for days actually
c
Chiranjeet Mishra
03/05/2026, 7:28 AM
We are sorry to hear this. Let us look into it more. Can you share the recent call id while getting this error
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