Question
# support
m
Hello Vapi team, I am reaching out to you because I have a question about how to save a built agent for the outbound calling section of the vapi dash-board. The inbound calling section was saved after I assigned my agent to the inbound section of the phone however, the same cannot be said for the outbound section because everytime I try to save the settings it reverts back into an empty slot where the agent is suppose to be assigned but he inbound section remains filled after I save. How would I go about solving this issue? Thank you.
v
Thank you for your detailed explanation. To help us troubleshoot, could you let us know if you see any error messages or warnings when you try to save the outbound agent assignment, or does the page simply revert to an empty slot without any feedback? Sources: - [Vapi Outbound Calls Documentation](https://docs.vapi.ai/phone-calling/outbound-calls) - [Vapi Outbound Campaigns Overview](https://docs.vapi.ai/outbound-campaigns/overview) - [Vapi Assistants Quickstart](https://docs.vapi.ai/assistants/quickstart) - [Vapi Phone Quickstart](https://docs.vapi.ai/quickstart/phone)
c
Hi, could you please provide us your org ID?
m
correct, when I try to save the outbound section of the with the my assigned agent the save button stays grayed out while the inbound section saves perfectly fine
I currently do not have one