out bound dialer seems to be stuck processing calls https://cdn.discordapp.com/attachments/1483937511121092699/1483937511603568640/image.png?ex=69bc6800&is=69bb1680&hm=8cc0db3ec84f3a4fbc4548c3b6f275ff5a74d02b0fbade76b5ad6fe3d9b818b2& https://cdn.discordapp.com/attachments/1483937511121092699/1483937512455147601/image.png?ex=69bc6801&is=69bb1681&hm=5993c99af7ab6894c046976c19848ff83f34cc080d7e24bde3772d651aaf7f3a& https://cdn.discordapp.com/attachments/1483937511121092699/1483937512857669734/image.png?ex=69bc6801&is=69bb1681&hm=e3ca35aeea4fb88520015e77e79ea158d1786d6294ab1ef487757f267197d366&

Thanks for sharing the details. To help narrow down the issue with your outbound dialer being stuck, have there been any recent changes to your SIP trunk or webhook configurations before this problem started? (According to the documentation, such changes can sometimes cause outbound calls to get stuck or not process correctly. [See more](https://discord.com/channels/1211482211119796234/1372358449761091584)) Source: - [Vapi outbound call not triggering (Discord)](https://discord.com/channels/1211482211119796234/1372358449761091584)

no

That looks like your outbound dialer is getting stuck in the processing queue, which usually points to a workflow or provider-level bottleneck rather than the calls themselves. I’ve run into this exact kind of behavior before and it’s often something subtle in the setup. If you want, we can take a quick look together and pinpoint where it’s hanging. @Hani Emoss

hi, please send your org id and campaign id. if you would prefer some privacy, you can send an email to support@vapi.ai.