Responses taking 2+ seconds
# support
l
I`m having a problem with my assistant, I tried everything, but sometimes it simply takes too long to respond without any apparent reason, what can i do to make it better, im using GPT 5.2 Instant as it is the only one that has low ms and works with my prompt very well
If i try the call inside the dashboard it is much better then when it is on a real phone call, twillio is the phone provider
v
Thank you for sharing the details. To help pinpoint the cause of the 2+ second response times with GPT 5.2 Instant, could you let me know if you’ve checked the Vapi dashboard logs (Call Logs or API Logs) for any errors or unusual delays during these slow responses? This will help determine if the issue is with the model, integrations, or something else. If you haven’t checked yet, reviewing these logs is a recommended first step for diagnosing latency issues ([Vapi Debugging Guide](https://docs.vapi.ai/debugging)). Let me know what you find! Source: - [Vapi Debugging Guide](https://docs.vapi.ai/debugging)
l
Yes, sometimes it simply takes too much time, when it uses a tool that takes some time i understand, but sometimes it simply takes too much time thinking
a
Have you been able to solve this or you still need help? @Luiz Fernando Seibel Carrilho
l
I`m still struggling, i saw some improvments but every help is welcome
a
Let’s connect I send you a friend request @Luiz Fernando Seibel Carrilho
I see what you did man Not a problem @Luiz Fernando Seibel Carrilho
s
Hi, could you please provide us with some of the affected call IDs so we can investigate further?