Hey team (cc @User ), I already posted in ⁠support a couple days ago about my wallet being frozen in negative balance. I’ve tried multiple times to add funds / update payment method in the dashboard but it keeps failing. No response from support yet. This is now day 3 with zero calls possible on my assistants. I’m actively building a multi-business AI appointment booking service (Vapi + multiple Google Calendars + voicemail fallback flows) and this downtime is killing my momentum and testing. As a small YC startup with ~50 people, I wouldn’t expect support on basic billing issues to take this long — especially when the product is all about fast, reliable voice agents. Can someone from the team please escalate this immediately and unfreeze my wallet? Happy to jump on a quick call or provide any screenshots / account details needed. Account email: acurtis.acurtis@gmail.com Thanks — really need this resolved today so I can keep building.