Hey team, I've been dealing with this for a while now and it's still not fixed. My entire production system is down and clients cannot reach my assistant. This needs immediate attention. The Issue: Every time I open the Phone Numbers section, I get a full-page "Something went wrong. This incident has been reported." error. The entire UI freezes and nothing is clickable. What I've Already Tried: → Refreshed multiple times — same error every time → Checked here on Discord — multiple other users are hitting the exact same wall → Waited — still no fix Console Errors (this is a platform-side fault, not my account): ❌ Failing Cloudflare challenges — repeated failures hitting challenges.cloudflare.com ❌ Constant net::ERR_QUIC_PROTOCOL_ERROR warnings flooding the console ❌ HTTP 429 Too Many Requests from api.vapi.ai/events — the frontend is stuck in an infinite, unthrottled retry loop against your own API with no backoff The 429 loop is the smoking gun here — the dashboard is hammering your backend and locking itself up. This is clearly an infrastructure/backend issue, not anything on my end. My Account Details: 📧 admin@sabra-properties.com Here is one of my numbers 📞 Affected number: +1 (317) 933-8351 (Twilio · REIreply) 🔗 dashboard.vapi.ai/phone-numbers/ceb6a948-467f-4b01-a9f6-09f0702da327

For now, please switch to the weekly option, as this issue is currently only affecting the daily setting. Our team is already aware of this and is working on a fix. We appreciate your patience in the meantime.

Hey! Sorry you're dealing with this production being down is stressful. I've worked extensively with Vapi and have seen similar 429 loop + Cloudflare issues before. While you wait on their team, I can jump in and help diagnose or implement a workaround to get your assistant reachable again ASAP. Feel free to DM me if you'd like an extra set of hands on this! @Zayan @ UNITZERO

Hey Adam, 429 error occurs when you API req/min exceeds. Please share you org id, so I can look into it.