Need daily outbound limit increase production AI d...
# support
l
We're running an AI appointment setting platform where agents launch campaigns of 100-500 leads each. We need at minimum 2,000-5,000 outbound calls/day across our account. Currently hitting call.start.error-vapi-number-outbound-daily-limit after ~50 calls. We have 4 phone numbers and need the per-number daily limit raised significantly. What's the process to get this unlocked?
a
Hey! I've dealt with this exact VAPI daily limit issue before. you'll need to submit a limit increase request directly through VAPI's support/dashboard, but there are also a few things I can help you set up in parallel: • Distribute calls across more phone numbers to multiply your daily cap • Implement queue logic so calls are paced and don't spike the limit early • Set up number rotation across your 4 (or more) numbers properly I can help you navigate the VAPI support request and architect the right solution for 2K–5K calls/day. Want to jump on a quick call to scope it out? @Landon Hauser
s
Hi, Thanks for reaching out!
Just to clarify - the daily outbound call limit only applies to free Vapi-provisioned numbers. If you bring your own numbers via a SIP trunk, there is no Vapi-imposed limit. Any limits would then depend on your SIP provider.
For your volume of 2,000–5,000 calls/day, we'd recommend moving to SIP trunking - this would give you the scale you need without hitting any Vapi-side restrictions.