Request for Investigation: Structured Outputs Not ...
# support
h
Hi Team, We are experiencing an issue where structured outputs are not appearing despite being linked with the assistant. Details: - Assistant ID: 7f2232ae-bfb0-4913-823d-654650a9e14e - Call IDs: - 019d8bf6-a4ad-722b-b5d6-22dc55d1a88d - 019d8b4a-1450-7ff9-ba54-fff1dd572266 Linked Structured Outputs: -
call_summary
-
interested_lead
-
dnc_requested
-
callback_datetime
Issue: None of the above structured outputs are appearing in the logs or dashboard, even though they are correctly linked with the assistant. Request for Investigation: 1. Please confirm the reason for the failure. 2. Share any error codes or logs associated with these calls. 3. Provide a brief explanation of what caused the issue so we can prevent recurrence.
c
hey, sorry for the delay I dug into both calls and here's exactly what happened. what we expected vs. what we saw you expected 4 structured outputs (
call_summary
,
interested_lead
,
dnc_requested
,
callback_datetime
) to run after each call. what actually ran was 1 structured output — one called
lead_interest
. what the logs show, step by step 1. both calls connected and ran normally — the ai completed its conversation, the transcript was recorded, billing was logged 2. at the end of each call, vapi looks at your assistant config to find which structured outputs to evaluate 3. for both calls (
019d8bf6
on april 14 at 12:29 UTC, and
019d8b4a
on april 14 at 09:22 UTC), the system found only 1 structured output id linked to your assistant at that moment 4. that 1 output (
lead_interest
) ran and completed successfully — it evaluated the call and returned a result 5. the other 4 outputs you mentioned were simply not in the assistant's configuration at the time those calls ran — so vapi never attempted to evaluate them