We’re seeing some completed calls in the Vapi dashboard where the transcript view shows status text like

call.in-progress.twilio-completed-call

instead of the actual assistant/user transcript. Since this is happening in the dashboard itself, it seems like the call status is being shown where the transcript should be. Can you please investigate whether transcript generation failed or whether this is a UI issue? It is also not coming up in the end of call report callid:019d917a-3122-7000-96b1-cc82498a0c4c

We are also seeing this

Also seeing this exact issue with the end of call reports not being sent out. @User

Hi there, Thank you for reaching out. This issue has been escalated to our engineering team, and a fix is currently in progress. It should be resolved within the next day or so. We appreciate your patience, and please let us know if you continue to experience any issues. Best regards, Vapi Support