call.in progress.twilio completed call
# support
v
Hello, since today I have some calls that are getting this state when the call ends. It also impacts the status updates that I receive (I don't get the termination status update). Here are some calls where it happens, 019d916a-a3e8-7992-aeaa-dd81000cf25d 019d9178-ae9c-711e-ada0-94241c1f1842 019d9182-cfd1-7ddb-b332-fdf1486b2248 Could you help us on finding this issue ? https://cdn.discordapp.com/attachments/1493986738182422558/1493986738396336298/Screenshot_2026-04-15_at_16.44.04.png?ex=69e0f713&is=69dfa593&hm=722d28a97ea55b69824b2e62d97964183e3ea976c6633a9b02cf9898a8abcfd5&
n
Im having the same exact issue. End of call reports are being delayed. Earlier I noticed a 15+ minute delay between the end of the call and when the end of call report webhook is sent out. Tried another call and it's still stuck in "Call.in progress.twilio completed call" for over 40+ minutes after the call ended.
c
Hi there, Sorry for the inconvenience caused. This issue has been escalated to our engineering team, and a fix is currently in progress. It should be resolved within the next day or so. We appreciate your patience, and please let us know if you continue to experience any issues. Best regards, Vapi Support