I would like to remove my credit card information ...
# supporty
YT crazy
04/18/2026, 9:38 PMHow can i do that?
c
Chiranjeet Mishra
04/18/2026, 9:38 PMHi there,
Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST).
We’ll get back to you as soon as possible during our normal business hours.
If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly.
Warm regards,
Vapi
Customer Support Team
s
Shaunak
04/20/2026, 5:11 AMHi,
Thanks for reaching out!
Shaunak
04/20/2026, 5:11 AMUnfortunately, there isn't a direct option to remove credit card information from within the billing settings. The only way to remove your payment details would be to delete your Vapi account entirely through the dashboard.
Shaunak
04/20/2026, 5:11 AMTo do that:
Go to your Account Settings in the Vapi dashboard
Look for the option to delete your account
Please note that deleting your account is permanent and will remove all your assistants, call history, and associated data.
Shaunak
04/20/2026, 5:11 AMIf you have any other questions before proceeding, feel free to ask!