More and more customer misdialed
# support
v
Hello Vapi Team, I'm getting more and more "Twilio reported customer misdialed error" recently, here are some call ids related, 019db9ea-f9be-711e-bfeb-d9fff413da79 019dba03-97b9-7000-83b8-e5372c5db50e 019dba04-3211-711b-b0d1-35547b966dd8 Is this related to a Vapi issue or do you know what is is the root cause when that happens ? Thank you !
a
Hi there, I’ve seen this error before it’s usually not a Vapi issue. It typically happens when Twilio flags the call as invalid due to incorrect number formatting, unreachable destination, or carrier-level rejection. I can help you quickly trace the exact cause by checking logs and call flow to pinpoint where it’s breaking. Let me know if you want me to take a look. @Vinwcent