URGENT: Org-level API rate limit — dialer complete...
# support
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🚨 URGENT: Org-level API rate limit — dialer completely down Hi, my entire Vapi org is rate limited on ALL API calls. Both GET /call and POST /call/phone return "Rate limit exceeded" instantly. - Org email: jpenrose22@gmail.com - Two API keys tried, both rate limited — confirms org-level limit - Down since 10 AM MST today (3+ hours) - Root cause: a polling bug in my code was hammering GET /call in a loop — bug is now fixed and deployed - Rate limit has NOT auto-cleared in 3+ hours Affected keys: API keys available upon request from Vapi support Need: rate limit reset or emergency increase. Please help! @User @User Following up — POST /call/phone still returning "Rate limit exceeded" after 4+ hours. Org: jpenrose22@gmail.com. Support ticket submitted via dashboard. Need urgent help. "@User Following up on my support ticket from 3:08 PM. Rate limit is bouncing — opens for 10-30 seconds then re-blocks. Cannot make outbound calls consistently. Dialer closes at 8 PM MST. Need urgent reset. Org: jpenrose22@gmail.com"
@User @User Following up — POST /call/phone still returning "Rate limit exceeded" after 4+ hours. Org: jpenrose22@gmail.com. Support ticket submitted via dashboard. Need urgent help.