Hello Vapi Support Team, I am reaching out to report a few persistent technical issues I've been encountering with my AI agents. Please see the details below: Background Noise: Despite having the Background Noise tool switched off, there is still audible background noise present during active agent sessions. End Call Functionality: The End Call function is inconsistent and fails to trigger intermittently. Audio Cutoffs: The agent's voice frequently cuts out mid-sentence during calls, followed by a delay before the audio returns. Could you please investigate these stability issues? Let me know if you need specific Call IDs or logs to assist with your troubleshooting. Best regards,

Thank you for reporting these issues. To help us investigate further, could you please provide the Call ID of a recent session where you experienced background noise or audio cutoffs? This will allow us to review the logs and identify the root cause more efficiently. Source: - [Vapi Issue Reporting Documentation](https://docs.vapi.ai/issue-reporting)

We're also experiencing the audio being cut off and then silence...

@User Call Id: 019e0058-69a9-7009-b099-ba6f6b5a99d4, 019e004f-d287-722b-9e97-249236bdd180 These are the calls I have experienced the background noises and the agent disconnection.