Published Updates Disappearing from Assistant
# support
h
I made updates last Fridat 1st May AEST to assistant ID: 57fff1a2-f667-4a3d-bb30-edc21cf73ae7 and have gone back into the assistant and those updates have completely disappeared. I tested the calls and everything - there was no issue with the updates being Published at the time. Now to try an take a look at what happened I have tried to view Version History on the assistant and keep getting an unexpected error.
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To resolve your issue, please gather the following and submit it to Vapi support: 1. Screen recording or screenshots showing the disappearing updates and Version History error 2. Browser & OS info (e.g., Chrome 120.0, macOS 14.1) 3. Steps to reproduce the issue 4. Console errors (press F12 to open developer tools) 5. URL where the issue occurs Example report format:
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URL: https://dashboard.vapi.ai/assistants/57fff1a2-f667-4a3d-bb30-edc21cf73ae7
Browser: Chrome 120.0
OS: macOS 14.1
Issue: Updates disappeared and Version History shows error
Steps: 1. Open assistant, 2. Check updates, 3. Click Version History
Console errors: [paste here]
Screen recording: [attach file]
This will help the support team investigate quickly. For more details, see the [Vapi issue reporting guide](https://docs.vapi.ai/issue-reporting). Source: - [Vapi Issue Reporting Guide](https://docs.vapi.ai/issue-reporting)
h
URL: https://dashboard.vapi.ai/assistants/57fff1a2-f667-4a3d-bb30-edc21cf73ae7 Browser: Version 146.0.7680.178 (Official Build) (arm64) OS: macOS 15.6 Issue: Updates disappeared and Version History shows error Steps: 1. Open assistant, 2. Check updates, 3. Click Version History Console errors: Failed to fetch version history. An unexpected error occurred. Screen recording: Screenshot https://cdn.discordapp.com/attachments/1502201445389303848/1502202992164864040/Screenshot_2026-05-08_at_4.57.24_pm.png?ex=69fedb0e&is=69fd898e&hm=cf0a8ab9bad7b6d11ee258e550861d1f66049dca6500056ddfd24872dbe29b43&