Hi! We are planning on migrating our account to the EU-dashboard instead. I have a few questions about the EU-dashboard though, since I don't seem to find any information online: - Is it fully EU/GDPR compliant? - Should we setup and integrate our own LLM, STT and voice accounts in order to be 100% compliant or can you assure that the models provided in the agent setting are also EU-hosted? - Anything else we need to take into account for our agents to be GDPR and EU compliant using your platform to host them? Thanks in advance!

From the current Vapi documentation, the EU dashboard is positioned to support GDPR compliance, but full compliance still depends on how your agents are configured and which providers you use. For the strongest EU/GDPR setup, most teams usually bring their own EU-hosted LLM, STT, TTS, and storage providers to ensure regional control over processing and retention. I couldn’t find a clear confirmation that every default model available in the agent settings is strictly EU-hosted, so it would be best for Vapi support to confirm exactly which providers guarantee EU-only processing and data residency. You’ll also want to review subprocessors, retention policies, recordings/transcripts handling, and DPA coverage to make sure everything aligns with your compliance requirements. @Lajna

Hi! Thanks for reaching out. Here is the breakdown for the EU dashboard and GDPR: