We had an issue where the user is not hearing the first message for an outbound call, you can hear it in the recording but that is not how it is being played out in a real call, callid:019e18a0-84e1-7000-bff3-465b02fe96b5 This is occuring for all outbound calls

Hi, Apologies for the delayed response. Could you please share an outbound Call ID where this issue occurred? If possible, please send 2-3 recent examples so that we can compare the behavior more accurately. Kind regards, Akash