As I mentioned in #1211484481848873020 here: https://discord.com/channels/1211482211119796234/1211484481848873020/1506776914369712268 (And also emailed a bit ago,) Our Assistants that uses the

gpt-realtime

STS model stopped responding to users sometime in the last ~3 hours. It Sessions connect, and the user's voice is recorded/transcribed, but Assistants just never speak. fails both in our production environment, as well as on Vapi's Dashboard if I use the "Talk" button on the Assistant. Multiple computers/testers are experiencing this. Other models/Assistants work (e.g. if we configure an Assistant to use a Claude model, things work fine). No service issues reported at Vapi or OpenAI.

Hey, can you please provide the call ID that failed, along with your organization ID, so I can investigate further? Regards, Priyanshu

Hi Priyanshu, here is an example Call ID of one happening directly in the Vapi console using our primary Assistant: 019e4759-42b8-7994-bcde-eaf4702cbe21 ...and here is one from our full setup (via Twilio, etc): 019e471e-1301-7220-85d8-0d8b4f95badd Is it safe to post my organization ID here? This is a public channel, right?

Hey, We have investigated this. Yes, it is an issue with OpenAI's API. We will update you once this is fixed.