Increase concurrency
# support
j
Hi we have built a trade management SaaS app and are in the final rounds of testing . We have used Vapi as an orchestration layer, we would need our concurrency call kimi to be increased to 100. We don’t expect a lot of peak bursts at start but we would need this to support us going to market. Please let me know if you have any specific queries. Regards Jitender
c
Hi, Thank you for reaching out. You can add additional concurrency lines for your organization directly from the Billing page in your dashboard. Please navigate to Dashboard → Billing, where you should see the option to increase your concurrency line limit for the org. If you have any trouble locating the setting, please let us know and we’d be happy to guide you further. regards Priyanshu https://cdn.discordapp.com/attachments/1506828312931205282/1507089522033168538/image.png?ex=6a10a1fe&is=6a0f507e&hm=d8fa44b78856d8d005e91fdc3f9042c7afe9154564f1d5a66db38684e03e437e&
j
Ok how much does it cost for each line.. so if I have 100.. you are saying it will be $1000 a month
Can you please explain how concurrency works and what does it mean .. I mean what do we get with this
c
In Vapi, call concurrency represents how many active phone calls or voice sessions your account can handle at the exact same time you can read more about it here https://docs.vapi.ai/calls/call-concurrency
Can you please share the organization ID for that org?
j
a7a2029b-1feb-46b8-a3a9-bf14ebb7deaa
Please advise
c
Hey, it seems your last message was deleted. Can you restate your issue, please?