Bug in chat: Tool returning 401 for Google o auth
# supporta
Ali
05/23/2026, 9:33 PMScreenshot shows tool in chat responds with 401 unexpectedly with following error even though I don't have anything Google connected. Is this Vapi internal error?
{"error":{"code":401,"message":"Request is missing required authentication credential. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.","
chat is not working in latest layout, switching to old layout works
https://cdn.discordapp.com/attachments/1507858975817990297/1507858976367185920/Screenshot_2026-05-23_at_22.29.54.png?ex=6a136e9a&is=6a121d1a&hm=940f95f7849bd0d0f453b6f5fa6ad9e35afcf746487a09659f9d86a77e7a9895&
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Chiranjeet Mishra
05/23/2026, 9:33 PMHi there,
Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST).
We’ll get back to you as soon as possible during our normal business hours.
If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly.
Warm regards,
Vapi
Customer Support Team
Chiranjeet Mishra
05/24/2026, 6:20 PMHi,
This error indicates that the tool server is rejecting the tool call with a 401 Unauthorized response. It is not an internal Vapi error.
Please make sure your tool endpoint includes the required authentication headers/tokens expected by your server (for example Bearer token or API key auth).
Also, regarding the chat issue in the latest layout, thank you for reporting it. Since switching to the old layout works, this may be related to the new UI experience. We recommend continuing with the old layout for now while we investigate further.
Thank you.
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