Hi. I have a seasonal business ( income
# office-hours
j
Hi. I have a seasonal business ( income tax business). I used Vapi for the first time last year thruout tax season. Now that tax season is done, I have not been in my account for a few months. I just tried to log in this week and received this email. Please tell me that I can still access my information under my hotmail account. I have quite a few agents built and recordings. Help Asap. my account was under https://cdn.discordapp.com/attachments/1228667357849849856/1509646029224411227/image.png?ex=6a19eeed&is=6a189d6d&hm=663b0ff316ccb8d96efdf07a4001b5bab7e6d79f32e44b754c9d579d6bed29a6&
a
open a ticket in #1211483291191083018 so they can. investigate
also i would remove your email from this discord message. Discord is an anonymous place and anyone here could contact you through reading that message
j
sorry yeah I second guessed me doing that after I sent..thank yo
a
its
always want to help ppl be safe
j
Thanks, for the ticket I don't see where I can do that outside of my acctual account, I emailed that person back yesterday and I have yet to get a response. Do you have a link where I can start the ticket?
a
#1211483291191083018 starts tickets if you are starting from here
j
sorry the discord is new to me. I open up the ticket in the channel support
a
no you are okay!
if you have a ticket open they will definitely be following up. I cannot say the timing as far as the queueing system though
j
thanks, I just added a post and tagged it unsolved. Is that all I need to do to "open a ticket"