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# support
j
Jen
05/28/2026, 8:10 PM
Hi. I have a seasonal business ( income tax business). I used Vapi for the first time last year thruout tax season. Now that tax season is done, I have not been in my account for a few months. I just tried to log in this week and received this email. Please tell me that I can still access my information under my hotmail account. I have quite a few agents built and recordings. Please advise on how I get my existing data, agents, recordings to import in my new account that I need to create.
https://cdn.discordapp.com/attachments/1509650069455114321/1509650069626818591/image.png?ex=6a19f2b0&is=6a18a130&hm=0253d2e93e9bba7d886c6743d947dab159bb22fbb8bafa979180b71e47c88ee3&
a
Ace K
05/31/2026, 1:22 AM
Bumping this up
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