I have been using the voice ID 15a9cd88-84b0-4a8b-95f2-5d583b54c72e from Catesia, and today I received an error stating that the voice is no longer available. Could you please let me know whether this voice will be available for my use again?
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Shaunak
05/29/2026, 1:52 PM
Hi,
Thanks for reaching out. Unfortunately, this voice (15a9cd88-84b0-4a8b-95f2-5d583b54c72e) has been removed from Cartesia's voice catalogue on their end, which is why you're seeing the error.
Shaunak
05/29/2026, 1:52 PM
This isn't something we can restore - Cartesia manages their voice library directly.
Shaunak
05/29/2026, 1:52 PM
To get back up and running, you'll need to switch to a different Cartesia voice:
Shaunak
05/29/2026, 1:52 PM
Browse available voices at https://play.cartesia.ai
Find a voice you like and copy its voice ID
Update your assistant config with the new voice ID
Shaunak
05/29/2026, 1:52 PM
Your existing completed calls are unaffected - this only impacts future assistant saves and calls.
Shaunak
05/29/2026, 1:52 PM
Let us know if you need any help picking a replacement.