Unable to get accept invite to company org
# support
l
Hi all, This is an account issue. My company has two organizations in VAPI. At this point they're unable to invite me at all (Unable to invite user error). Prior to this they were able to invite me to one org successfully, but I could not accept the invite to the other, I kept getting routed to the login screen when I select "Login with Google". I tried deleting and re-creating my account, had them try again, but now we can't get passed "Unable to invite user". How can I resolve this issue?
s
Hi, Sorry to hear about the invite issues. Could you share the following so we can look into this:
Both Organization IDs The email address you're trying to join with The email of the person sending the invite A screenshot of the "Unable to invite user" error
That will help us trace what's going on with your account.
a
Hi @Shaunak I am facing this issue as well, I have reached out via mail but I dont have any leads on it
l
Hi Shaunak, I saw you replied to my email, we can continue the conversation there. Thank you!
2 Views