Number of Concurrent Calls on metrics dashboard shows "No data available". It was correctly displaying that metric when we last checked 2 weeks ago. Now nothing shows up since last week. Every other metric cards are correctly. OrgId: 673b3e7e-e446-4dc4-aa3b-71b2cc7cb01e https://cdn.discordapp.com/attachments/1511428860443623545/1511428860787425370/Screenshot_2026-06-02_at_1.55.17_PM.png?ex=6a206b51&is=6a1f19d1&hm=808eaf8e84b33f45c2fe925734de89ae5ad747089eb3140b9cd2def0b5e675e6&

Try adjusting the time range for your "Number of Concurrent Calls" metric: 1. Click the time range dropdown at the top of your dashboard. 2. Select a broader range (e.g., "Last 30 days" or "Custom Range" covering the period you expect data). 3. Click Apply to refresh the insights. If the metric still shows "No data available," double-check that your filters are not too restrictive. According to the documentation, a narrow or mismatched time range is a common cause for this issue ([Vapi Boards Quickstart](https://docs.vapi.ai/observability/boards-quickstart)). Source: - [Vapi Boards Quickstart](https://docs.vapi.ai/observability/boards-quickstart)

Hey, Can you confirm whether this has worked for you or if the issue is still there?

Issue still there after trying different date ranges and filters

Hey, This is a known issue we are currently working on. In the meantime, you can use api for this data

The /analytics API isn't returning any value either.

Investigating this will let you know when it is fixed. Thanks for your patience in the meantime.

same issue here today by the way...

yes this is a platform wide issue