Assistants tab unreachable — "Failed to fetch dyna...
# support
l
Hi Vapi team, Since this morning, I can't access the Assistants tab on the dashboard. All other tabs work fine. Error details: - Path: /assistants - Error: TypeError — Failed to fetch dynamically imported module: https://dashboard.vapi.ai/js/index-DYTyb45_.js - Timestamp: 2026-06-04T07:22:02.732Z Already tried: hard refresh, cache clear, incognito mode, different browser. Could you please investigate? Thanks! https://cdn.discordapp.com/attachments/1511997032578023434/1511997032737538068/image.png?ex=6a227c78&is=6a212af8&hm=178b8ecc554f24b9b2f20e4146ae343cf332e27d6344921966c1b0224614e07e&
c
Hi Liliad, We're aware of this issue and currently investigating. Could you try the following in the meantime: 1. Clear your browser cache and cookies specifically for
dashboard.vapi.ai
2. Try a different browser or device 3. If you're using a VPN or corporate firewall, try disabling it temporarily We'll keep you updated as we work on a fix. Best, Vapi Support
l
Hi, I tried all 3 steps: - Cleared cache and cookies for dashboard.vapi.ai - Tested on mobile (different device, different network) - No VPN or firewall on my end The Assistants tab still returns the same error. The issue seems to be on Vapi's side. Could you escalate? My assistants are critical for my production setup. Thanks, Liliad
s
Hi Liliad, Thanks for confirming all those steps. You're right, this is a known issue on our end affecting the dashboard right now. We're actively working on a fix.
In the meantime, you can manage your assistants via the API to keep your production running. The relevant endpoints are: -
GET https://api.vapi.ai/assistant
(list assistants) -
PATCH https://api.vapi.ai/assistant/{id}
(update) -
POST https://api.vapi.ai/call
(make calls)
We'll update you as soon as the dashboard is back to normal.
l
Hi, Thanks a lot for the update and the workaround. I'll use the API in the meantime to keep things running. Looking forward to the dashboard being back online. Best, Liliad
Hi, Just following up on this any update on when the dashboard will be back online? It's been a few hours and I'd like to plan accordingly on my end. Thanks for keeping me posted.
o
The outage is now also invalidating API keys. Running curl -s -X GET "https://api.vapi.ai/assistant" returns "failed to extract key" — meaning the API itself is broken, not just the dashboard. I cannot access API keys page either (dashboard.vapi.ai/org/api-keys returns the same error page).
s
Hi, This should now be resolved.
Could you try accessing the dashboard and API again? Everything should be back to normal.
Apologies for the disruption.