Vapi Support
04/30/2024, 5:16 PMVapi Support
04/30/2024, 5:17 PMvoicemailDetectionEnabled
and voicemailMessage
, which are crucial for defining how your assistant should respond to detected voicemails. It's important to ensure these settings are correctly configured for your use case.
However, it's also essential to understand that Twilio's logs and billing might reflect voicemail detection for various reasons, including the way API calls are interpreted by Twilio. If Twilio's system detects a pause or silence that it interprets as a voicemail signal, it might log it as such, even if that wasn't the intended action from Vapi's side.
For detailed insights and adjustments, reviewing server logs as you mentioned, and ensuring your assistant and phone number settings within Vapi are properly configured according to your requirements, are good steps. Additionally, considering how Vapi handles these interactions can help in aligning the behavior observed in Twilio's logs with your expectations.
If you have specific configurations in mind or need to adjust how voicemail detection is managed for your imported Twilio numbers, reviewing the Vapi documentation for [importing Twilio numbers]() [(1)]() and [creating phone calls]() [(2)]() might provide more insights. TheVapi Support
04/30/2024, 5:17 PMvoicemailDetectionEnabled
and voicemailMessage
settings are correctly configured in your assistants or call settings is crucial for managing how voicemail scenarios are handled.Vapi Support
04/30/2024, 5:17 PMSahil
04/30/2024, 6:40 PM