westy412
04/25/2024, 4:36 PMVapi Support
04/25/2024, 4:36 PMVapi Support
04/25/2024, 4:36 PM8809b95b-8cbc-4a7a-ad82-32d952c96e18
was terminated mid-conversation, you would need to examine the endedReason
associated with this call in your call logs or through the API response when fetching the call's details using the [Get Call]() endpoint [(1)]() .
The endedReason
provides insights into why a call was ended, whether due to an assistant-related issue, connectivity problems, or other reasons detailed in the [Call Ended Reason documentation]() [(2)]() .
Reviewing the specific endedReason
for this call can help identify the cause, whether it's an issue with customer connectivity, an assistant error, or another factor. If the reason is not clear or to resolve the underlying issue, consider examining your call handling logic, ensuring your assistant's configuration is correct, and checking any relevant server-side logic that might affect call stability.Sahil
04/25/2024, 4:41 PMSahil
04/25/2024, 4:41 PMwesty412
04/25/2024, 4:43 PMSahil
04/25/2024, 4:44 PMwesty412
04/25/2024, 4:45 PMSahil
04/25/2024, 4:46 PMSahil
04/25/2024, 4:46 PMwesty412
04/25/2024, 4:46 PM