I tried to set Voice id: Ha21jUwaMwdgQvqNslSM (11labs), Italian voice or "Carla" from Playht but the result is a mute call. Any hint why? I'm not able to get an Italian voice.
viscovich67
03/18/2024, 5:07 PM
I had to switch to an azure voice
j
jayvapi.ai
03/18/2024, 8:39 PM
following up with team
a
aleksei08488
03/19/2024, 9:46 AM
Yes, with Azure seems like working good (Bahasa Indonesia)
j
jayvapi.ai
03/19/2024, 4:03 PM
Could I get the callID for your initial issue?
v
viscovich67
03/19/2024, 5:01 PM
Hi Jay, this is the call id that fails with eleven labs voice: 8eee3580-692e-4af1-b6aa-b99798c66b62 and this is one that is ok with azure: f85d79e7-af17-4524-9f32-ad6439760f02