Krisp Filter init Error
# support
f
Using the VAPI Web SDK, we can initialise a call, and hear the assistant fine, but the microphone input of the user is not picked up at all. Microphone is Shure SM7B through a Scarlett Solo USB, and we get a 'Krisp filter init error'. Is there some way of disabling Krisp or is there another way around a Krisp failure. This only happens on this set up, but it works fine on other set ups.
n
Sorry for dropping the ball on this. 1. Is this still happening? 2. Could you try a couple different browsers? 3. Could you disable your extensions? Would need to isolate on what's causing the issue to able to reproduce on our end