Booked a Demon ended up with other company
# support
d
Hey, i tried to book a demo through your website & ended up with a sales guy from a team from Thought.ly. Also Ive been trying to add a CC to my account. But haven’t been able to. I’d love to hear back about these two issues. Tried the support line but the bot emails haven’t helped much. Thanks,
v
Hi @Daniel P, I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly.
----------------------------- **While I generate an answer, here are some sources that might be helpful**: * [Outbound Sales Example]() * [Dashboard]() * [Outbound Calling]() * [Web Calling]() -----------------------------
### Answer I'm sorry to hear about the difficulties you've encountered. Unfortunately, I don't have direct access to account-related issues or the specific booking process that led you to a representative from a different company. For immediate assistance with your account and to resolve the issue regarding adding a credit card, it would be best to directly reach out to the dedicated support team again, as they have the necessary tools and access to provide specific help and guidance. For general guidance on creating assistants or managing phone numbers which could be related to your booking intentions, you might find the documentation links on [Creating an Assistant]() or [Managing Phone Numbers]() useful. However, please note that these resources are more technical and related to Vapi's development capabilities rather than customer support or account management issues.
Got it. Tagging @User for additional help.
s
Can you send me email at sahil@vapi.ai?