Is it possible to deactivate filler word while cal...
# supportm
Manuel Saelices
06/14/2024, 5:56 PMIn our case, it isn't very pleasant to listen things like "wait a sec" or "hold a sec" while VAPI is triggering function calls. Is there any way to deactivate it?
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Vapi
06/14/2024, 5:57 PMmessage has been deleted
Vapi
06/14/2024, 5:58 PM@Manuel Saelices
Absolutely, you can customize the voice prompts and responses to create a more seamless and pleasant experience for your users. If you'd like to remove or replace phrases such as "wait a sec" or "hold a sec," you can do so by adjusting the voice response settings in your VAPI configuration. If you need assistance with the specific steps or if you have any other preferences for the voice prompts, please let me know, and I'll be happy to guide you through the process.
Vapi
06/14/2024, 5:58 PMYou can continue this conversation by mentioning me in the message.
Vapi
06/14/2024, 5:58 PMGot it. Tagging @User for additional help.
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Sahil
06/14/2024, 6:06 PMUse tool calling and you can fix this issue. Please check the docs
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Manuel Saelices
06/14/2024, 6:46 PMWhat's the difference between function calls, the one we are using, and tools?
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Sahil
06/14/2024, 9:31 PMFunctions are a deprecated functionality of OpenAI, which we have converted to new format tools. The only main difference is that you will get more customization, such as being able to customize the message.
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