spelling
# support
c
I'm having problems when the voices playback to confirm a spelling it reads them too fast or combines it with phonetics sounds... I tried E X A M P L E and eleven labs just mangles it
v
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@chia5966 I'm sorry to hear that you're experiencing issues with the voice playback. It sounds like you might benefit from adjusting the speech rate or adding pauses between the letters to ensure clarity. Could you please tell me if you're using any specific settings or parameters when you're trying to spell out words like "EXAMPLE"? This will help me assist you better.
c
this is very tough getting the model to spell back an email address to confirm with a user it is correct half the time they cant understand it leading to great frustration
s
Use different voice provider.
Currently, 11labs is quite unstable that's why use a different voice provider. It will fix this issue.
c
yeah im going crazy with this last 3 hours
trying to get an email address and have it confirm the spelling back with elevenlab total freaking failures
who do you think is better suited for this?
s
For now, play.ht is far stable.
Also, if v2 of 11lab is good
One more thing transcriber are not very good at collecting structured data.
c
yeah its been quite teh struggle to get an email address over the phone and have it confirmed back to the user... been miserable trying to find a good way to do it
the best combo i have found so far is playht jennifer with deepgra nova 2 general... not really noticing much differences between the nova models
well between general / ai / phone
l
try using phonetic alphabet, a in apple,etc
j
That's a clever work around
c
yeah I had a version that did that using the military library.. but its like annoying as hell to the end user on a long email address just because it can't pronouce letters slowly and clearly...
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