For call forwarding I set this up via the dashboard under functions and then also updated my prompt to use the number specified to transfer the call.

For data extraction, I used the analysis tab on the dashboard created a prompt to extract the data as well as create a data schema via the dashboard.

@MB I'm sorry to hear that you're experiencing issues with the call transfer and data extraction features. Let's address each issue one at a time. For the call transfer issue, it seems like there might be a problem with the transferCall function not being initiated properly. Since you've provided a call ID where the transfer did not occur, I can look into this specific case for you. However, to proceed with the transfer, I would need the forwardingPhoneNumber to which you want to transfer the call. Could you please provide that? Regarding the call data extraction, it's great that it worked for one call, but it should be consistent across all calls. There might be a configuration issue or a temporary glitch affecting this feature. I can help you troubleshoot this, but I would need more details about how you have set up the data extraction and what specific issues you are encountering now. Please provide the forwardingPhoneNumber for the transfer and more details about the data extraction setup, and I'll do my best to assist you further.

You can continue this conversation by mentioning me in the message.

Got it. Tagging @User for additional help.

For call analysis please update the timeout to 20/30 seconds it will work. 1. Make a patch request to update your asssistant analysis part. summaryRequestTimeoutSeconds structuredDataRequestTimeoutSeconds successEvaluationRequestTimeoutSeconds 2. First to 20 seconds to check if works if not then update to 30 seconds it will work

because sometimes processing takes time so you won't get the data immediately

got to analysisPlan

no response closing the ticket.